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Generate more leads for your travel agency on WhatsApp
- ✅Enable 24/7 customer support and agent availability
- ✅Automate FAQs around travel and tourism queries
- ✅Share relevant documents, PDFs, property brochures on WhatsApp
Create delightful experiences on WhatsApp
🖱️
Acquire
Add WhatsApp widget on website/place WA link on social handles to generate leads. Answer FAQs via custom auto-replies to help customers pick & choose travel packages.
💼
Convert
Upsell & Cross-sell with personalized hotel, taxi, etc recommendations on WhatsApp. Retarget leads acquired via click to WhatsApp ads to boost conversions & Send payment links for quick settlements.
😊
Delight
Support clients at scale on WhatsApp. Gather ratings/feedback from clients using WhatsApp automated flows.
🔔
Engage
Send itinerary and other booking related information regularly on WhatsApp. Setup automated & personalized WhatsApp notifications to send offers & discounts in peak season.
Explore use cases of WhatsApp Marketing & Automations for your travel business
As the travel market grows to $1 trillion by 2026, WhatsApp Business API offers seamless connections with your customers!
Cut through the noise and generate more leads on WhatsApp
- ✅Run click to WhatsApp ads with exclusive offers to generate interest
- ✅Use WhatsApp links to promote on social media and other platforms
- ✅Add a WhatsApp widget on your website to initiate conversations
- ✅Follow up with customers using automated greeting messages to get more details
Qualify leads on WhatsApp for timely follow-ups based on their travel requirements
- ✅Use WhatsApp chatbots to request more information like budget, destination, number of travelers and more
- ✅Integrate with CRM to store customer data and assign the right travel agents
- ✅Send WhatsApp broadcasts to promote new packages and deals based on query
- ✅Automate FAQs to answer travel queries
Reduce drop-offs, take bookings & payments for travel packages on WhatsApp
- ✅Take package customizations and requirements on WhatsApp
- ✅Share final proposal and itinerary on WhatsApp as PDFs
- ✅Take booking confirmations and payments on WhatsApp
Send proactive updates for travel booking confirmation, & reminders
- ✅Automate booking status and confirmation updates
- ✅Send booking progress for international travels like VISA application and more
- ✅Offer easy rescheduling and requests for services over WhatsApp
- ✅Share boarding passes and e-tickets on WhatsApp for easy document access
Use WhatsApp to go one step further & deliver a truly positive customer experience for travelers
- ✅Enable easy hotel check-in services through WhatsApp
- ✅Offer booking for services such as wheelchair assistance, calling for an extra bed, taking restaurant reservations and more
Offer proactive post-purchase customer support and service
- ✅Take complaints and requests using interactive messages and reply buttons
- ✅Request seller and property verification documents over an encrypted platform
- ✅Integrate with CRM to maintain seller records
- ✅Schedule call backs and coordination with destination agents
- ✅Take cancellations and issue refunds through conversations
Keep customers engaged for repeat bookings & boost loyalty
- ✅Automate customer feedback and review requests
- ✅Conduct surveys to capture insights to improve hospitality
- ✅Request referrals from happy customers in lieu of discounts
- ✅Encourage customers to join loyalty program to avail added benefits
- ✅Make it easy to re-book packages at set intervals
- ✅Send travel package recommendations based on previous purchases using WhatsApp broadcasts
- ✅Keep customers up-to-date with news and media mentions of your agency
Why use WhatsApp Business API for travel and tourism business?
WhatsApp is bringing back human conversations into online sales journeys, helping businesses engage and understand customers better.
- ✅Enable 24/7 customer support and agent availability
- ✅Automate FAQs around travel and tourism queries
- ✅Streamline your acquisition and engagement campaigns on one channel
- ✅Gather more insights about customer requirements through natural conversations
- ✅Optimize travel agent time on follow-ups for higher ROI
- ✅Reduce your sales cycle with proactive communication
"To have one WhatsApp number managed by multiple team members is something that I have always wanted in the past two years. Whatsapp has helped fulfill that."
Varun Sarda, Founder & CEO, WTFares
60%
Of entire conversations are handled on WhatsApp
15
Minutes to convert a lead into sales
2.5Cr
Monthly Revenue
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