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Grow your Restaurant & Food Business with WhatsApp
- ✅Promote your food menu with WhatsApp Catalogs
- ✅Take food orders & payments on WhatsApp
- ✅Offer 24×7 customer support
Create delightful restaurant journeys on WhatsApp
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Acquire
Integrate Google & FB Leads form to obtain new foodies for your business. Solve queries via custom auto-replies and help customers in making quick & tasty purchase.
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Convert
Upsell & Cross-sell with personalized food & beverage recommendations. Send payment links for quick settlements.
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Delight
Support clients 24×7 at scale on WhatsApp. Gather ratings/feedback from clients using WhatsApp automated flows.
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Engage
Setup automated & personalized WhatsApp notifications to send offer & discount. Keep customers updated with automated delivery updates on WhatsApp.
Promote Your Food Services Seamlessly with WhatsApp Business API
Promote your menu, take orders for delivery, pickup, or dine-in, and share recommendations all through WhatsApp Business API
Promote your dine-in menu and online food products
- ✅Use WhatsApp broadcasts to promote restaurant menus and the products available for ordering online.
- ✅Get your new cuisines and collections noticed instantly!
Take restaurant dine-in table bookings
- ✅Welcome consumer queries about your restaurant, open timings, cuisines and more, on WhatsApp.
- ✅Capture their email address and phone number to follow-up on table bookings and pre-orders for an excellent dining experience.
Address consumer queries and help place orders faster
- ✅Whether dine-in or online, use WhatsApp to answer customer queries about the cuisine, products and orders in real-time.
- ✅Set up WhatsApp automation for FAQs to help customers place informed food orders and deliver a great experience!
Take payments on WhatsApp to process orders faster
- ✅Give your customers a faster and seamless way to pay for their food orders.
- ✅Send checkout links using the WhatsApp Business API to accept order payments on the messaging app itself.
Enable easy order and food delivery tracking on WhatsApp
- ✅Keep your customers informed and updated about their orders.
- ✅Set up automated order and delivery tracking notifications on WhatsApp to address post-purchase anxiety.
Encourage repeat orders on food orders to boost customer loyalty
- ✅Leverage customer order history data to re-engage them on WhatsApp.
- ✅Send out a WhatsApp campaign to encourage repeat purchase on a product or dish they loved, with a special discount to win their hearts.
Issue verified returns and refunds for positive customer experiences
- ✅Did a customer not like the food delivered or did you end up sending the wrong/incomplete order to them?
- ✅Make returns and refunds easy using WhatsApp. Verify customer and order details, choose return/refund method and address the issue instantly!
Request product reviews and customer feedback on orders
- ✅Follow up with customers after order delivery to seek reviews and feedback.
- ✅Automate post-purchase delivery feedback request campaign on WhatsApp . Use interactive messages to collect streamlined insights from customers.
Schedule curbside pick up and order takeaways
- ✅Want to let customers place an order with your restaurant and pick it up on their own?
- ✅Make it easier for them to know when to stop by using WhatsApp to share order status notifications and schedule pickups.
"Bandar Mithai is a one-stop-shop for fresh mouth watering traditional foods who offers a fine selection of delicious Sweets & Homefoods for special occasions and celebrations. High-quality ingredients mixed with excellent service is our Secret of Success."
Bandar Mithai
35%
Orders via WhatsApp out of total orders booked for the month of January
12X
Returns on campaign spends (ROAS)
1.5X
Higher AOV as compared to other websites
Why use WhatsApp Business API for restaurants?
Acquire
Don't wait for customers to discover your new food items and cuisines on food apps. Use broadcasts to promote your menu proactively!
Engage
Stay in touch with customers through WhatsApp promotions and personalized recommendations from your menu.
Delight
Make order payments simpler, send order tracking and food delivery notifications, request feedback and issue returns/refunds faster for a delightful customer experience.
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